Europa win McArthurGlen Designer Outlet contract
Published: 17 October, 2011
Property and support services company Europa has secured a deal to provide facilities management services to McArthurGlen East Midlands Designer Outlet.
The contract includes the provision of cleaning and security services delivered through an on-site team of 28 staff and further supported by Europa’s network of management and central services teams.
This latest win compliments Europa’s existing strength in the retail sector increasing its shopping centre portfolio to over 40 serviced sites covering 14m sq ft of retail space.
Kenny Murray, centre manager at McArthurGlen, East Midlands, said: “We take great care and pride in the way we look after our customers and facilities at McArthurGlen. Europa is a natural choice of partner to help us continue to do that and enhance our customer experience. Their inherent knowledge of the retail environment, coupled with their intelligent approach to service delivery will add value whilst maintaining a quality environment for our visitors.”
Bill Squires, managing director for Europa’s retail sector added: “Our retail business is one of the largest and long-standing within our industry, a reputation of which we are extremely proud. We’re delighted then to be able to announce this latest partnership within the retail sector with McArthurGlen at East Midlands. The Designer Outlet is recognised for the value it places on its community, customers and facilities and we’re looking forward to helping enhance that through quality service, innovation and, above all, great people.”
The East Midlands Outlet in Derbyshire features more than 70 high street and designer stores, offering up to 60 per cent off RRP, to the centre’s 2.5 million annual customers.
