Network Rail extends Waterloo retail

Published:  26 April, 2011

Network Rail has started work on a 20,000-sq ft retail scheme at London's Waterloo Station

The scheme will create 20,000 sq ft of new retail space at first-floor level allowing kiosks currently in the middle of the overcrowded concourse to be cleared, creating more space and making it easier for passengers to move around the station.

The station’s existing first-floor offices will then be converted into 18 new retail spaces and a 220 metre-long balcony will be constructed which will be accessible by a lift, escalators and stairs. The balcony built to access the new facilities will also improve the connection between Waterloo East and Waterloo mainline station.

The balcony will be designed to complement the station architecture, including the grade II listed Victory Arch, and will take inspiration from the contemporary and uncluttered style used at St Pancras. The shop fronts, facias and signage of the relocated and new facilities will also be required to meet specific design standards.

At the south end of the concourse, advertising hoardings will be removed to reveal the original glazing beneath.

Gavin McKechnie, Network Rail’s head of retail, said: “We are committed to improving stations for passengers and the Waterloo balcony scheme does just that – by providing a better choice of restaurants and shops and easing congestion at Britain’s busiest station. This is an exciting milestone for Network Rail as Waterloo is one of the key stations across London where we a creating a better experience for passengers.”

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