Over the past two years a major refurbishment by Makers Construction of the 25-year-old car park at Eastgate in Basildon has improved the user experience and rectified problems affecting the structure.
For people arriving by car, the shopping experience starts not in the malls but in the car park so providing a safe car park, managed efficiently and with a friendly and helpful guarding presence will have a positive impact on your brand. But how can you meet and exceed your customers’ expectations?
A new awards programme is looking to recognise car parks that meet the needs of disabled motorists
New technology is creating opportunities for more efficient parking facilities, says Arnaud de Froissard
Instead of its usual slot in April, this year’s Parkex – Europe’s largest dedicated parking exhibition - will take place on 10-11 June at Olympia in London.
Outsourcing can bring benefits in terms of cost savings and improved service standards. So is parking management a job for the professionals?
Visual messaging displays are key to managing traffic in shopping centre car parks and improving the customer’s experience. And they can now be used to tie in with social media, explains Harry Filer.
As part of its Trinity Leeds redevelopment, Land Securities bought the old Boar Lane car park. What were the challenges in upgrading it to match a brand new shopping centre?
Cash is no longer king and cashless payment is becoming the norm as ANPR and card payments combine to make payment painless
Motorists have to ensure their cars are safe in order to drive them, but owners and operators of car parks are not required by law to ensure their structures are sound, potentially putting hundreds of people at risk, writes Russell Simmons.
After a busy year for the British Parking Association, the organisation is looking ahead to 2014 to continue to raise standards in the parking industry.
Automatic Number Plate Recognition generates a mass of daily data, but it’s how it’s used that can make the difference to shopping centre landlords and managers and their tenants.
Unibail Rodamco’s Mall of Scandinavia in Stockholm is aiming to set new standards for shopping centre parking