Equipping young people with core skills isn’t just the government’s job – retailers and centre owners have a responsibility too.

Footfall is a vital metric for both centre management and tenants. Garnered and used effectively, this information can help drive sales. Shopping Centre reports

Michel Nangia tells Hannah Prevett why counting customers and getting it right is crucial at Resolution Property's factory outlet scheme in Bilbao

Movies about shopping centres are pretty thin on the ground, but this Spring there are two to look forward to. March 17 sees the UK release of Paul Blart: Mall Cop which has already been a hit in the US: it was the top-grossing move in screens across the USA during January. And it will be followed by Observe & Report, another movie about a shopping centre security guard.

ING’s County Square Shopping Centre in Ashford, Kent, has raised £1,000 through a series of fundraising events. All money raised will go to Demelza House Children’s Hospice in Kent, which provides residential care for sick children.

The BRITISH PARKING ASSOCIATION has appointed PATRICK TROY as its new chief executive. He was formerly head of traffic enforcement for Transport for London and previously head of parking services at the London Borough of Sutton.

Whether we're talking about front line staff on the shopping centre floor, or shop assistants employed by one of the tenants, customer service is vital for all staff working in a customer-facing environment.

Today's savvy under-16 shopper is having a greater influence than ever before on their parents' shopping habits, and as such shopping centres are paying closer attention to what their young consumers want.