Shopping Centre Conference 2012 programme

Published:  01 March, 2012

On May 2nd 2012, at Kings Place London, Shopping Centre held its 2nd annual Shopping Centre Conference: The Business of Retail Destinations - the only national event exclusively for centre managers and their teams. Over 250 executives from around the UK and Ireland came together for a day of high value and practical advice. Delegates were looked after royally, with tickets starting from only £150.

Click here to see what delegates had to say about the event and the expert speakers.

The Conference commenced at 9.30am and finished at 5.30pm, and included lunch and all refreshments.

09.30 REGISTRATION & COFFEE

10.00 INTRODUCTION AND OVERVIEW

Graham Parker, Editor, Shopping Centre

10.05 KEYNOTE PRESENTATION

Michael Weedon, Deputy Chief Executive, British Independent Retailers Association

The multiple retailers receive all the headlines – whether it is boom or bust – but the lifeblood for many of our centres are the independent retailers. What can we do to ensure that they survive and thrive in these challenging times? Martin gives us his insight direct from the coalface.

10.45 COFFEE & EXHIBITION

11.05 PARKING: INNOVATIVE NEW REVENUE STREAMS

Chris Wortley, Managing Director, Chris Wortley Ltd

Recently and off the record, one multiple centre owner equated its income from parking was like having a whole extra centre in its portfolio. But every centre has a different approach. Chris guides us through the latest innovations, and shows how these can deliver value and revenue without detracting from the aim of enhancing the shopper experience

11.45 COMMERCIALISATION – SPECIALTY RETAIL: A LETTER FROM AMERICA

Duffy Weir, Director of Education, Specialty Retail Report

Duffy Weir was at the forefront of integrating common area (central and pedestrian walkway areas) merchandising programs into the urban and suburban marketplace, now found in shopping centres worldwide. She is a regular contributor to Specialty Retail Report, the bible for US commercialisation practitioners, and an accomplished speaker. With income from commercialisation activities up 10% in US malls year-on-year, Duffy explains how innovation and creativity continues to generate new income. This presentation will open your eyes to even more opportunity in your own centres.

12.25 PANEL DEBATE: RECRUITING, RETAINING, DEVELOPING FUTURE TALENT

Moderated by Graham Parker, Editor, Shopping Centre

Leading human resource experts and practitioners discuss the issues. Panellists include:

• Ruth Hamilton, HR Manager, BTWShiells

• Gaynor Gillespie, People & Corporate Development Director, Capital & Regional

• Julian Long Managing Director, Foundation Recruitment

• Nicola Turner, HR Business Partner, Cushman & Wakefield

13.00 LUNCH HOSTED BY OUR SPONSORS

A 5-star buffet lunch with speakers, sponsors and journalists to network and discuss the key issues raised during the morning.

14.00 REVIVING THE HIGH STREET, GROWTH FOR ALL

Martin Blackwell, Chief Executive, Association of Town Centre Management

We have had the debate, now what is the way forward? The High Street has been under the spotlight like never before, with myriad research projects, government focus, and think tanks galore. Martin steps up to give you an insight into how new strategies in place will deliver benefit across our community – and how you can participate

14.40 TURNOVER RENT LEASING

Ian Middleton, Director, Professional, Smith Young

This challenging market has hastened the trend towards aligning retailer and centre performance more closely for mutual benefit. With 20 years’ experience of implementing innovative lease structures, Ian gives you his expert insight into the concepts, advantages and pitfalls.

15.20 COFFEE & EXHIBITION

15.40 TWITTER IS NOT JUST ABOUT CHEESE SANDWICHES

Mark Shaw, Chief Executive, @EngagementIndex

Twitter is really getting a massive head of steam up. There are literally millions of people around the world joining on a monthly basis. But does Twitter have any uses for Shopping Centres? Is Twitter just a social thing? Can Twitter actually help you to drive more website traffic, and with it more revenue for your Centre? Mark will cover exactly why your centre should be on Twitter and why Twitter can be a game changer.

16.20 PANEL DEBATE: RETAIL DESTINATION FUTURES

Moderated by Graham Parker, Editor, Shopping Centre

Leading practitioners, including SCEPTRE Award winners discuss the future of shopping centres. Panellists include:

• Elisa Linley, Marketing Manager, Gunwharf Quays

• Tony Wilkes, Centre Manager, Princes Quay

• Shelley Filippi, Centre Manager, Church Walk Caterham

17.00 CLOSING REMARKS

Graham Parker, Editor, Shopping Centre

17.05 – 18.30 COCKTAILS & MEET THE SPONSORS

Delegates are invited to stay for drinks and informal time discussing issues of the day with sponsors, speakers and the Shopping Centre team

*Subject to change

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