£20m win for Incentive FM

Incentive FM has won a three-year contract worth £20m at the 1.4m-sq ft Manchester Arndale and the 995,000-sq ft Mall at Cribbs Causeway in Bristol. Joint owners M&G Real Estate and intu in conjunction with managing agent CBRE have appointed Incentive to provide a wide range of cleaning, security, and guest services across both shopping centres.

Services will include both general and deep cleaning of common areas and back of house, waste management, landscaping, washroom services and pest control, as well as specialist high- and low-level window cleaning. In addition, the company will be providing 24/7 manned security patrols and world class customer services.

CBRE operations director Mike Grayson said: “We have worked closely with Incentive FM over many years and through the rigorous tender process became the obvious choice to look after these shopping centres. Their expertise will ensure that both retailers and consumers benefit from best-in-class standards.”

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